Getting Started

Get up and running with Surfboard in a few minutes.

Surfboard connects to your existing systems and keeps everything current — without anyone having to maintain it. Everything links directly to its source — the specific message, email, or calendar event it came from.

Search

Find anything across every connected system — personal and team-wide — in a single query.

Tasks

One-off automation on demand: meeting briefs, call recaps, metric pulls, status drafts.

Boards

Living, continuously updated summaries for any customer, deal, or project.

You can group related boards, sources, and team context into a project when an initiative needs its own home — see the Reference section for details.


Home

When you log in, you'll land on the homepage. From here you can:

Type what you want to find and Surfboard will pull it from your connected tools, offering to connect additional sources as needed.

Try these prompts:

  • "What emails came in from Acme Corp this week?"
  • "What did we decide in yesterday's standup?"
  • "Where are the slides from the Q3 planning meeting?"
  • "Which PRs are assigned to me?"

Tasks

Take action quickly, just by typing what you want:

Try these prompts:

  • "Draft a follow-up email to the Acme team after today's call"
  • "Summarize this week's activity in #product-launch"
  • "Build a prep brief for my 2pm meeting with Jane"
  • "Pull the latest pipeline numbers from Salesforce"

Boards

Living dashboards that refresh automatically and keep your team on the same page. Examples:

  • Account health trackers
  • Sprint progress views
  • Campaign performance summaries
  • Cross-functional initiative overviews

Boards pull from your connected sources on a schedule, so the data is current without anyone manually updating a spreadsheet.


Putting Surfboard to Work

The best way to get started is to put Surfboard to work — connect your sources, ask questions, and get the results you want.

Connect Sources

Connect the tools where your work lives. The more you connect, the richer your context becomes.

Common sources:

  • Gmail – emails and communication
  • Google Drive – documents and files
  • Slack – team conversations
  • Google Calendar – meetings and events
  • GitHub – code and pull requests
  • Microsoft 365 – Outlook email and OneDrive files
  • Google Meet – meeting recordings and transcripts

You can connect:

  • Multiple Gmail accounts (work + personal)
  • Multiple Microsoft 365 accounts
  • Multiple GitHub repositories
  • Private and shared sources

You can skip this step and connect sources later from Settings.

Ask Questions

Try asking Surfboard about your connected data. This helps you understand what it can do.

Try these prompts:

  • "What's on my calendar today?"
  • "Summarize emails from the last week"
  • "What's happening in #product-team on Slack?"
  • "Show me recent pull requests"

Create Your First Board

Describe what you need in chat, and Surfboard will create a board for you. Boards can be created independently — no project required — and moved between projects later as your work evolves. Some starting points:

  • A customer account health board
  • A sprint progress summary
  • A weekly status update for leadership
  • A campaign performance dashboard

Use the Board Panel's expand/collapse toggle to control how much of the board is visible while you work.

What's Next?

Once you're comfortable with the basics:

  1. Explore integrations – Connect more sources to enrich your context
  2. Create more boards – Build repeatable board types for your workflows
  3. Invite your team – Invite members via email or link from Workspace Settings
  4. Set up a project – Group related boards, sources, and team context into a project

Start with one board — you'll find your rhythm quickly. Welcome aboard.


Tips for Success

Start Small

Don't try to connect everything at once. Start with:

  1. One or two sources (Gmail + Calendar)
  2. One board

Then expand as you get comfortable.

Use Instructions

Tell Surfboard how to maintain boards:

Try these prompts:

  • "Always cite sources in the appendix"
  • "Keep summaries under 300 words"
  • "Focus on blockers and risks"

Review and Refine

Surfboard learns from your feedback:

  • Correct inaccuracies when you see them
  • Update instructions to improve future refreshes
  • Ask follow-up questions to drill deeper

Connect Your Data

Surfboard connects to your work tools to gather context. You can add or remove access at any time.

How to Connect

  1. Go to Settings → Connections
  2. Choose a source (Gmail, Slack, Drive, etc.)
  3. Authenticate with your account
  4. Grant permissions

Multiple Accounts

You can connect:

  • Multiple Gmail accounts (e.g., work + personal)
  • Multiple Microsoft 365 accounts
  • Multiple GitHub repositories across organizations
  • Multiple Google Calendars (coming soon)

Label each account to tell them apart (e.g., "work", "personal").

What Surfboard Can Access

Surfboard only sees what you explicitly grant access to:

  • Gmail/Microsoft 365: Messages you've given permission to access
  • Slack: Only channels where Surfboard has been invited
  • Drive/OneDrive: Files and folders you've connected
  • GitHub: Repositories you've authorized

Surfboard never shares your data without your permission. Your data is encrypted and isolated to your workspace.

Requesting New Connectors

We are always adding new connectors to Surfboard. If you don't see the tool your team needs, let us know at support@surfboard.ai.


Getting Help

In-App Support

Ask Surfboard directly — most questions can be answered in chat. Hover over UI elements for tooltips and quick help.

Documentation

Browse the Changelog for recently shipped features and known issues, or the Reference for advanced capabilities.

Contact Support